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To Whom It May Concern Certificate

To Whom It May Concern Certificate
Description

This service allows individuals to issue a certificate of property ownership statement or a certificate of compliance with property management requirements, upon request

Service Procedures

Via Service Center:
Step 1: Visit a service center - Real Estate Services Trustee Centers.
Step 2: Present your Emirates ID card to the employee.
Step 3: An employee enters the transaction details into the system, which are then audited and approved.
Step 4: Pay the applicable fees and receive a payment receipt.
Step 5: Receive the "To Whom It May Concern" Certificate.

Via Dubai REST or Website:
Step 1: Sign up and create an account (if you're a first-time user) or log in and select user.
Step 2: Choose the desired service and provide the necessary details.
Step 3: Select the payment method and pay the fees.
Step 4: Receive the output online.

Via Call Centers (for People of Determination and Senior Citizens)
Step 1: Contact the toll-free number 8004488.
Step 2: Request a People of Determination card and Emirates ID and send it to the call center employee via email.
Step 3: For Senior Citizens, request only the Emirates ID and send it to the call center employee via email.
Step 4: The employee submits a "To Whom It May Concern" letter.

Via Dubai Now

Step 1: Search for "Owned Property Certificate" Service
Step 2: Select the payment method and pay the fees.
Step 3: Receive the "To Whom It May Concern" Certificate.

Required Documents

Via the App and the Department's Website:
No documents required
Via Service Centers – Real Estate Service Trustees Centers:
For Individuals:
1- Emirates ID
2- Passport (for non-residents)
For Companies:
1- Company’s trade license
2- Official letter from the company

Service Fees

Via Real Estate Services Trustee Centers:
AED 50 for each letter
AED 10 knowledge fee
AED 10 innovation fee
AED 50 + VAT for service partner fees
Via the Dubai REST app / the Department's website:
AED 50 for each letter
AED 10 knowledge fee
AED 10 innovation fee
Via Call Centers (for People of Determination and Senior Citizens):
Free for for People of Determination
AED 70 for Senior Citizens

Service Time

Instant

Service Channels

Dubai REST Mobile App

Real estate Trustee Centers

DLD website

Call Centers (for People of Determination and Senior Citizens)

 

Issued Documents

No Objection Letter
(NOC)

Payment Method

ePay
Credit Card
Cash

Third Parties / Partners

Real Estate Trustee Centers

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